THE ‘MAX HEADROOOM’ ROLE (OTE: $95,000 – $135,000)

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If you grew up in the mid-80’s … you must remember Max Headroom – the world’s first computer-generated, virtual TV host.

Interestingly enough … the computer technology at that time wasn’t advanced enough to achieve the desired effect … so Max’s computer-generated appearance was achieved with the help of prosthetic make up (that took more than 4 hours to apply) and backgrounds … that were actually hand drawn!

What does this have to do with Match and Fable’s latest role?
Well, nothing at all.

That said … nearly 35 years later, the advancements in technology have been astounding!

And, while Match and Fable’s client has nothing to do with computer generated TV hosts … they do specialize in IT solutions that empower their clients to focus on their core business … secure in the knowledge their IT matters are being handled by professionals who know that of which they speak!

POSITION:             SENIOR ACCOUNT MANAGER (IT SOLUTIONS)
REPORTS TO:        VICE PRESIDENT
LOCATION:            MARKHAM, ONTARIO
INDUSTRY:            IT SOLUTIONS

SUMMARY

Our client is an IT solutions provider looking for a Senior Account Manager to join their team in Toronto.

The right candidate will build relationships while ensuring client satisfaction, retention and loyalty. They will provide technical solutions, maintain documentation and update clients on products and services.

This client facing role requires an individual who is both comfortable and knowledgeable about technology … in order to build strong relations with clients … by understanding their business/technical needs.

RESPONSIBILITIES

  • Build relations with existing book of clients (40-45 clients) providing competitive insights to advance their business and increase monthly recurring revenue (contribute to one-time sales i.e. laptops, hardware etc.)
  • Deliver business reviews to stakeholders to develop IT maturity and inform their decision-making process
  • Execute a community engagement plan by promoting products and services to industry and regions
  • Be well-informed of opportunities, trends and challenges and how these can affect business initiatives
  • Demonstrate a sustained value proposition … tailored to industry, size and scope


REQUIREMENTS
 

  • MUST HAVE: Bachelor’s degree (or higher)
  • 3 – 5 years direct account management experience
  • Sound knowledge of technical platforms + business models + industry trends
  • Passion for customer relations with the ability to manage client engagements under pressure
  • Proven track record of fostering healthy long-term client relationships; building deep connections
  • Dynamic personality with the ability to engage and influence internal / external stakeholders
  • Superb oral and written communication along with presentation skills
  • Ability to identify relevant business metrics to track and assess client’s status
  • Financial acumen re; budgets, forecasting and cost controls

REMUNERATION

BASE SALARY: $85,000 – $120,000
ON TARGET VARIABLE: $10,000 – $15,000
ON TARGET EARNINGS: $95,000 – $135,000
VACATION: 15 days + 5 Flex days
OTHER: Full Medical & Dental Benefits + Car Allowance

INTERESTED?
If so … there are 3 things we need from you;

  1. Send your resume to Zafreen Kassam at zkassam@matchfable.com.
  2. Ensure subject line of email reads;
  3. In a short email … tell Zafreen why you should be considered for this position.

THE ‘LIGHTNING STRIKES’ ROLE (OTE: $85,000 – $90,000)

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If you live to be 80 years old … your odds of being struck by lightning once, are roughly 1 in 12,000. The odds of being struck twice? Well, now you’re looking at about 1 in 9,000,000!

However, in the case of Roy Cleveland Sullivan … these odds did not apply!

Now, while you’ve likely never heard of Mr. Sullivan … his story is truly unbelievable!
Sullivan served as a US Park Ranger at Shenandoah National Park in Virginia.
Over the span of 35 years (1942 to 1977) … Roy was struck by lightning – a total of 7 different times.

And … as improbable as it was … he lived to tell each tale!

Sadly … while he managed to survive 7 bolts of lightning … he ultimately met his demise by virtue of a self-inflicted gun-shot wound.

So … what does this have to do with Match and Fable’s latest role?
Nothing really.

That said … if you’ve got what it takes to perform in this role … you may have just caught lightning in a bottle!

SUMMARY:

Our client is looking for an Inside Sales Executive for their Markham office. You must be an ‘A’ player … with both personality and ambition … as well as the desire to make a real impact on the business.

POSITION:        INSIDE SALES EXECUTIVE
REPORTS TO:   DIRECTOR, SALES
OFFICE:             MARKHAM

RESPONSIBILITIES:

  • Manage inbound client enquiries via phone and email (50%)
  • Proactively target a list of accounts to promote the company’s offering via outbound sales (20%)
  • Receive and process orders while updating Salesforce CRM, to document interactions (15%)
  • Process invoices and issue credits & co-ordinate, track and expedite deliveries (15%)
  • Maintain current clientele with a keen focus on expanding the business
  • Grow relationships with key vendors, by delivering an optimum client experience
  • Qualify prospects via needs analysis / needs-based selling
  • Provide highest level of customer service and represent company at trade shows and industry functions
  • Perform some outside sales activities


REQUIREMENTS:

  • 2+ years’ inside sales experience
  • Proven track record of successful inside sales experience
  • Excellent analytical skills and the ability to sell strategically
  • Top-notch verbal and written communication skills
  • Working knowledge of Microsoft Office and CRM
  • A naturally persuasive personality … with the ability to build rapport
  • Ability to travel to client locations and industry events (10% – 20% travel required)
  • Self-motivated, ambitious and goal-oriented

REMUNERATION:

BASE SALARY: $55,000 – $60,000
ON-TARGET VARIABLE: $30,000 (uncapped)
ON-TARGET EARNINGS: $85,000 – $90,000
OTHER: excellent benefits + cellphone + rrsp

WHAT NOW?

If you’re qualified for this role … the ball is in your court.
This is what happens next;

1. Email your resume to Mark Krpan at; mkrpan@matchfable.com
2. Ensure subject line reads; LIGHTNING STRIKES – 20B91MTCHFBL
3. Don’t send a previously prepared, generic email. Stand out … & grab our attention!
4. Based on the job description … tell Mark what makes you a legitimate contender