William James Sidis was born April 1, 1898 in Boston, Massachusetts.
And, while he happened to be born on April Fool’s Day … he was anything but!
By age 2 … he was reading the New York Times.
By age 6 … he could speak 7 languages; English, Latin, French, German, Russian, Turkish and Armenian.
At 9 years old … he qualified for Harvard, but waited until he was eleven to attend.
He was considered a super-genius, with an IQ estimated to be 250 to 300 (higher than that of Albert Einstein).
What does this have to do with Match and Fable’s latest role?
Nothing, really.
That said … it doesn’t take a ‘super-genius’ to see a good opportunity staring them in the face! And, if you’re a recent grad, looking to start your professional career … look no further.
With offices in the Mississauga area, our client is looking for a Customer Care Representative. They recognize new graduates have limited experience … but certain characteristics can be strong indicators of success.
As such … they’ve asked Zafreen Kassam of Match and Fable to find candidates with a competitive nature, and a “don’t quit” attitude.
This entry-level position will provide accurate, prompt service to clients and promote increased sales.
The position requires excellent social skills and a passion for assisting customers.
Being detail-oriented, well organized and able to manage tasks with minimal supervision is important.
You’ll have the opportunity to learn sales, marketing and operations, while honing your customer service skills.
POSITION: CUSTOMER CARE REPRESENTATIVE
REPORTS TO: SALES MANAGER
LOCATION: MISSISSAUGA
INDUSTRY: BUSINESS SOLUTIONS
SUMMARY
This is an entry-level position requiring an individual who can provide accurate, prompt service to clients and promote increased sales. The CCR must have top-notch social skills and a passion for helping clients. You must be detail-oriented, well organized and have the ability to juggle and prioritize multiple tasks.
This is an entry-level sales role designed to teach, mold and sharpen sales skills and business acumen.
RESPONSIBILITIES
- Process orders from warehouse + direct from vendors … accurately and efficiently
- Follow-up with colleagues on outstanding orders, deal with logistics inquiries and proactively contact clients re; delivery challenges
- Maintain accurate records of client transactions, provide efficient follow-up and resolution
- Provide quotes, requiring negotiation of cost & resale prices, create purchase orders & release invoices
- Liaise with internal departments (warehouse, credit, procurement, sales, marketing)
- Attend product knowledge seminars and stay current on company policies and business processes
- Proactively develop new sales opportunities wherever possible
REQUIREMENTS
- MUST HAVE: Post-secondary education
- Desire to advance to a sales related position … potentially leading to an outside sales role
- Customer-oriented with strong communication skills and a strong work ethic
- Must be naturally inquisitive and have the drive and ability to work independently
REMUNERATION
BASE SALARY: $38,000 – $45,000
BONUS POTENTIAL: up to 10% of salary (up to $4,500)
ON-TARGET EARNINGS: $38,000 – $49,500
OTHER: benefits + vacation
INTERESTED? If so … there are 3 things we need from you;
- Send your resume to Zafreen Kassam at zkassam@matchfable.com.
- Ensure subject line of email reads; SUPER GENIUS – 1J91-MTCHFBL
- In a short email … tell Zafreen why you should be considered for this position.
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